Terms of Service
These Terms of Service ("Terms") govern your access to and use of the SCOUTRE mobile application, website, and related services (together, the "Service"). The Service is provided by Lion Adv, Inc. ("Company," "we," "us," or "our"), a Florida corporation located at 25 SE 2nd Ave Ste 550 #552, Miami, FL 33131.
By creating an account, subscribing, or otherwise using the Service, you ("you" or "your," meaning the individual person who registers and uses the account) agree to these Terms. These Terms include a mandatory binding arbitration provision and a class-action waiver (Section 17) that affect your legal rights. If you do not agree, do not use the Service.
1. The Service
SCOUTRE is a field research and lead management tool for real estate investors. It lets a single user identify a property, view publicly and commercially available information about that property and its owner, request skip trace enrichment (such as phone numbers and email addresses), attach photos, notes and tags, and organize leads and follow ups.
SCOUTRE is a passive research and organization tool. It does not place calls, send text messages, or send email on your behalf, and it is not an autodialer. When you choose to reach out to someone, SCOUTRE simply opens your device's own phone, messaging, or email application. Any call, text, or email is initiated, composed, and sent by you, from your own device and accounts. You are the sender and the caller, not the Company.
2. Eligibility and Accounts
You must be at least 18 years old and able to form a binding contract to use the Service. Each account is for one individual user. You are responsible for keeping your login credentials secure and for all activity that occurs under your account. You may not share your account or credentials with, or allow access by, any other person or business.
3. Subscription, Billing, and Cancellation
The Service is offered on a subscription basis at the price shown at signup, billed in advance on a recurring basis until cancelled through our third-party payment processor, Stripe. New subscriptions may include a free trial period; if you do not cancel before the trial ends, your paid subscription begins automatically and your payment method is charged. You may cancel at any time from your account settings; cancellation stops future renewals and takes effect at the end of your current paid period, and you keep access until then.
No refunds for cancellation or change of mind. Except for the prorated refund described in the Fair Use section below, all fees are non-refundable. We provide a 3-day free trial so you can test the Service before your paid subscription begins. If you do not cancel before the trial ends and your payment method is charged, that charge is non-refundable. If you cancel because you have changed your mind, no longer need the Service, or simply decide to stop using it, we do not provide refunds or credits for the current or any past billing period. To avoid being charged for a renewal, cancel before your next billing date.
Chargebacks. By subscribing you authorize the recurring charges described above. Initiating a chargeback, payment dispute, or reversal for a charge you authorized is a material breach of these Terms. We reserve the right to immediately suspend or terminate your account upon any chargeback, to contest it with evidence of your acceptance of these Terms and your use of the Service, and to recover the disputed amount and any related fees. Nothing in this paragraph limits the prorated refund available under the Fair Use section, which is the appropriate remedy if we suspend your account under that section.
4. Fair Use and "Unlimited" Access
Your subscription includes unlimited property lookups, skip traces, and enrichment for normal, one-at-a-time driving-for-dollars and lead research use by a single user.
"Unlimited" is subject to fair use. It is meant for a person working leads in the field or at their desk, not for bulk data harvesting. We reserve the right to throttle, suspend, or terminate your membership, with or without notice, if we detect use that falls outside normal individual use, including but not limited to:
- Bulk or automated skip tracing — running large batches of skip traces, scripted or automated requests, scraping, or using bots, headless browsers, or API tooling against the Service;
- Bulk property pulls — mass exporting, downloading, or querying property, owner, or contact records in volumes inconsistent with hands-on lead research;
- Reselling or redistributing the data, or sharing one account across multiple people or businesses;
- Any use that violates the terms or rate limits of our underlying data providers.
If we suspend or terminate your account for these reasons, we may do so immediately to protect our data sources. We may, at our option, contact you first to give you a chance to correct the behavior, but we are not obligated to. We determine what constitutes bulk, automated, or abnormal use in our reasonable discretion.
Automated review holds. To protect the Service and our data sources, we use automated thresholds that may place your account on a temporary hold if usage in a given day or month exceeds levels consistent with normal, individual, hands-on field use. If your account is placed on hold, you may see a notice that your account is under review, and access to data features may be paused while we manually review the activity to confirm whether it was normal use or abuse. If we confirm your use was legitimate, we will promptly restore your access. We do not publish the specific thresholds, and they may change, so that they remain effective against abuse.
Refund on Fair Use suspension. If we suspend or terminate your account under this Fair Use section, we will refund the unused portion of your current billing period, prorated from the date of suspension. For example, if your account is suspended halfway through a paid month, we will refund half of that month's fee. This prorated refund is the sole remedy for a Fair Use suspension, and it does not apply to accounts terminated for unlawful use, for violating Section 5 (Your Responsibility When Contacting Property Owners), or for a chargeback.
5. Your Responsibility When Contacting Property Owners
The Service provides names, addresses, phone numbers, and other contact information as a research tool. You are solely responsible for how you use it.
Before you call, text, email, or otherwise contact anyone using data from the Service, you must confirm that you have the legal right to do so. This includes, without limitation:
- Complying with the Telephone Consumer Protection Act (TCPA), the Telemarketing Sales Rule, the Florida Telephone Solicitation Act (FTSA), and all applicable federal, state, and local calling, texting, and marketing laws;
- Scrubbing numbers against the National Do Not Call Registry and any applicable state Do Not Call lists, and honoring internal do-not-contact requests;
- Obtaining any prior express consent (or prior express written consent) required before placing autodialed or pre-recorded calls or sending text messages;
- Respecting all opt-out (STOP) and revocation-of-consent requests;
- Complying with any applicable skip-tracing, data-privacy, and permissible-use laws (for example, the DPPA, GLBA, and FCRA) governing how this information may be obtained and used.
We do not scrub or verify anything. The Company does not check, scrub, verify, or guarantee whether any number is on any Do Not Call registry, whether a number is a wireless or reassigned number, or whether any call, text, or message complies with the TCPA, FTSA, or any other law. Nothing in the Service should be relied on as confirmation that a given call, text, or message is lawful. That determination is yours.
Indicators are not a safe list; absence of a warning means nothing. The Service may display Do Not Call, DNC, TCPA, wireless, litigation-risk, or similar indicators on some records. Any such indicator comes unverified from third-party sources and may be incomplete, inaccurate, or missing. You agree that the absence of any such indicator on a record is not a representation that the number is not on a Do Not Call registry, is not wireless, is not regulated, or is safe or lawful to contact — and the presence of such an indicator does not relieve you of the need for consent. You will treat every number and contact as if it is on a Do Not Call registry and requires prior consent — including records that display no indicator and records that do — and you will not rely on the presence or absence of any indicator when deciding whether to contact anyone. When you contact anyone, you will identify yourself truthfully and will not state or imply that you are acting on behalf of, or with the authorization of, the Company.
Consent is required even when a number is not on a Do Not Call list. You acknowledge and agree that even if a number is not on any Do Not Call registry, and even if a given contact is not otherwise regulated by the TCPA or any similar law, you must not call, text, or message any person without that person's approval or consent. Because any call or message is placed from your own device and accounts, these obligations are yours alone, and you assume 100% of the risk and responsibility for every contact you initiate using the data.
Penalty exposure is yours. You acknowledge that violations of the TCPA and related laws can carry statutory penalties of approximately $500 to $1,500 per violation, that class actions can reach millions of dollars in aggregate liability, and that you — not the Company — bear all such penalties, fines, settlements, judgments, and defense costs in full.
6. No FCRA Consumer Report; Permissible Use
The data is not provided for any purpose covered by the Fair Credit Reporting Act (FCRA). The Service is not a consumer reporting agency, and the information it provides is not a "consumer report" as defined by the FCRA. You may not use the Service or any data from it, in whole or in part, to make decisions about a person's eligibility for credit, employment, insurance, housing, tenant screening, or any other purpose regulated by the FCRA. You agree to use the data only for permissible business purposes, such as identifying and researching potential real estate opportunities.
7. Data Accuracy
Property, ownership, valuation, and contact data is aggregated from third-party and public sources and may be incomplete, outdated, or inaccurate. Skip trace results in particular may return the wrong number, the wrong email, or information for the wrong person. We do not warrant the accuracy, completeness, or reliability of any data, and you are responsible for independently verifying any information before you rely on or act on it, including confirming you are contacting the correct person. The data is provided for informational research purposes only and is not intended for use as legal evidence, an official record, or in any court or legal proceeding.
8. Compliance Flags Are Informational Only
The Service may display flags indicating that a phone number appears on a Do Not Call registry or that an individual appears in a third-party litigation database. These flags are provided for informational purposes only and are sourced from third-party data providers.
These flags are not a compliance scrub, and SCOUTRE is not a Do Not Call scrubbing service or a registered Service Provider under the Telemarketing Sales Rule. We do not scrub numbers on your behalf, and use of the Service does not satisfy any scrubbing obligation you may have under the TCPA, the Telemarketing Sales Rule, the Florida Telephone Solicitation Act, or any state law.
The absence of a flag does not mean a number is safe to call. Flag data is cached and may be out of date. A number may have been added to a registry after the date shown. Registry and litigation data changes continuously. You must not treat an unflagged number as cleared, scrubbed, or verified.
Do Not Call flags reflect only the registry or registries identified in the Service at the time of display. Several states, including Florida, maintain Do Not Call lists that may not be reflected. You remain solely responsible for scrubbing your own lists against all applicable federal and state registries under your own subscription or account before initiating any call or text campaign.
Litigation flags reflect a third-party provider's compilation of publicly filed records. They are not a legal determination, not a statement of wrongdoing, and may be inaccurate or refer to a different individual. You must independently verify before relying on them.
9. Acceptable Use
You agree not to: use the Service for any unlawful purpose or in violation of these Terms; harass, stalk, threaten, or harm any person; use the data to intimidate or for any purpose that a reasonable person would find abusive; attempt to gain unauthorized access to the Service or its systems; interfere with or disrupt the Service; or reverse engineer, decompile, or attempt to extract source code except to the extent this restriction is prohibited by law.
10. Intellectual Property
The Service, including its software, design, and content (excluding third-party data), is owned by the Company and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose while your subscription is active. You retain ownership of the notes, photos, and other content you create ("Your Content"), and you grant us a license to host and process Your Content solely to operate and provide the Service to you.
11. Disclaimer of Warranties
THE SERVICE AND ALL DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF DATA. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OWNERS, MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION EXPRESSLY INCLUDES ANY TCPA, FTSA, DO-NOT-CALL, FCRA, OR OTHER REGULATORY PENALTY, FINE, SETTLEMENT, OR JUDGMENT THAT YOU INCUR. IN NO EVENT WILL THE COMPANY'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
13. Indemnification
You agree to indemnify, defend, and hold harmless the Company and its owners, members, officers, employees, and agents from and against any and all claims, demands, damages, fines, penalties, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your contact with property owners or any other person; (b) your use of the Service or any data obtained through it; (c) your violation of these Terms or of any law, including without limitation the TCPA, FTSA, Do Not Call rules, the FCRA, DPPA, GLBA, or any privacy or marketing law; or (d) any claim that your calls, texts, emails, or other outreach caused harm, or any claim brought by any individual whose data was accessed through the Service. This obligation survives termination of your account.
14. Suspension and Termination
We may suspend or terminate your access to the Service at any time, with or without notice, for any violation of these Terms, including the Fair Use section, or to protect the Service, our data sources, or other users. You may stop using the Service and cancel at any time. Sections that by their nature should survive termination (including Sections 5 through 13, 16, and 17) will survive.
15. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
16. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Subject to the arbitration provision in Section 17, the exclusive venue for any dispute not subject to arbitration lies in the state or federal courts located in Miami-Dade County, Florida, and you consent to the personal jurisdiction of those courts.
17. Binding Arbitration and Class-Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO SUE IN COURT AND TO HAVE A JURY TRIAL.
17.1 Agreement to arbitrate. You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a "Dispute") will be resolved exclusively by final and binding arbitration, rather than in court, except that either party may bring an individual claim in small-claims court if it qualifies.
17.2 Rules and location. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, conducted in Miami-Dade County, Florida, or by videoconference where permitted. The arbitrator's decision is final and binding and may be entered as a judgment in any court of competent jurisdiction. This agreement to arbitrate is governed by the Federal Arbitration Act.
17.3 Class-action waiver. YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims or preside over any form of class or representative proceeding. If this class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will be severed and may proceed in the courts identified in Section 16.
17.4 Opt-out. You may opt out of this arbitration provision by sending written notice to [email protected] within 30 days of first accepting these Terms, stating your name, account email, and intent to opt out. Opting out does not affect any other provision of these Terms.
18. Contact
Questions about these Terms or your account can be sent to:
Lion Adv, Inc.
25 SE 2nd Ave Ste 550 #552
Miami, FL 33131
Email: [email protected]
US-based customer service: 7 days a week, 9 AM–5 PM Eastern Time
This page is provided for general informational purposes and does not constitute legal advice. We are not your attorney. You should consult your own qualified legal counsel regarding your specific use of the Service and your obligations under applicable law.